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Manufacturing & Construction

Van Vuuren

Opening doors to the future

About this project

Van Vuuren's sales model was heavily reliant on a large sales force and intensive customer training, making it difficult to scale. The complex nature of their product, along with compliance and certification requirements, meant that ordering mistakes could lead to costly production errors.

The challenge

Van Vuuren's sales model relied heavily on a large sales team and intensive customer training, making scaling difficult and costly. The complexity of the product, combined with strict compliance and certification requirements, meant that small errors in orders could result in costly production mistakes. Van Vuuren needed a scalable, efficient way to manage customer orders, without compromising on precision and quality.

Our solution

Stekz developed OpenDoors: an intelligent ordering platform that digitalises Van Vuuren's entire order process. A crucial step in our approach was to first map and standardise all processes, so that the platform seamlessly connected to real-world practice.

  • Smart ordering platform with built-in validation rules that prevent errors in orders
  • Compliance and certification are embedded directly into the system
  • Consultancy and execution: from process mapping and design through to the live launch of the platform
  • End-to-end guidance for a smooth, risk-free transition to digital ordering

The result

  • Van Vuuren can now scale without hiring additional sales staff
  • Significant reduction in order errors thanks to smart validation and standardised processes
  • A new digital sales channel that unlocks new customers and markets
  • Fast and widespread adoption of OpenDoors thanks to Stekz's comprehensive support, from initial analysis to day-to-day operations

Stekz provided both consultancy and execution, guiding Van Vuuren through the transition to a new digital system. This end-to-end service ensured a seamless adoption of OpenDoors.

Van Vuuren

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