Low-Code/No-Code platformsIn an increasingly digital world, businesses are compelled to adapt and evolve to maintain their competitive edge. The relentless pace of technological innovation has redefined traditional operational models, forcing businesses to rethink how they function, innovate and provide value. A key component of this transformation revolves around the concept of intelligent automation.
Intelligent automation (IA) encompasses a range of technologies and methods that enable businesses to automate routine tasks, streamline complex procedures and ultimately improve the efficacy of their operations. It’s no longer just about achieving cost efficiencies or faster turnaround times—though those advantages remain critical. IA now holds the potential to redefine business strategies, stimulate innovation and even unlock new revenue streams.
Embracing IA is more than just integrating new technology. It’s about fostering a culture of continuous learning and adaptation, where technology and people work in tandem to drive business success. What are today’s core trends shaping IA? How can we gain operation efficiency using IA and perhaps even better: catalyze the creation of untapped revenue opportunities? We’ll answer these questions in this article as well as how we, Stekz, can help you on your journey of revolutionizing your business!
Process Orchestration
Process orchestration is about coordinating and managing a series of automated tasks within a workflow to execute a larger automated process. By handling complex business processes that involve multiple systems, process orchestration helps organizations achieve efficiency and accuracy that might not be possible with human intervention alone.
Process orchestration tools are becoming increasingly vital as businesses adopt more and varied software solutions. These tools allow different systems to work seamlessly together, improving the speed and efficiency of business processes. They can help to eliminate bottlenecks and reduce the risk of errors, leading to improved operational efficiency.
From a revenue perspective, process orchestration can streamline customer journeys, leading to enhanced customer experiences. A smoother, more efficient customer journey leads to increased customer satisfaction, loyalty, and ultimately, increased revenue. Moreover, by connecting different systems, process orchestration tools can provide valuable data and insights that can reveal new business opportunities.
One important component for process orchestration is a process engine. Well-known commercial process engines are Camunda, Appian, Bizagi, Pega Systems, etcetera. Stekz offers a free alternative called SPEX. It is not only infinitely more affordable than mentioned commercial alternatives, it is also very well integrated into MyStekz. This integration makes it clear what the context of a process is. What purpose it has and how it is related to other processes. Not only that, MyStekz also offers runtime information about the products and domains the process belongs to.
Hyperautomation
Hyperautomation is a strategy that aims to automate as many business and IT processes as possible using tools like AI, ML, and RPA. By doing so, businesses can drastically reduce the time taken to execute tasks, minimize errors, and free up employees for higher-value work – enhancing operational efficiency significantly. From a revenue perspective, hyperautomation allows businesses to speed up service delivery, improve customer experience, and rapidly adapt to changing market dynamics, creating opportunities for growth and new revenue streams.
Stekz is all about hyperautomation, aiming to make it as simple as possible for businesses to automate any of their processes using whatever technology fits the bill.
Artificial Intelligence in automation
Incorporating AI into process automation allows systems to learn, adapt, and improve over time. It helps in automating complex tasks and predicting future trends, which not only increases operational efficiency but also offers strategic insights to unlock new business opportunities. With predictive analytics, for instance, businesses can anticipate customer needs better, providing personalized offerings and thus creating additional revenue.
With our MyStekz tool, we leverage AI to help businesses anticipate customer needs better, providing personalized offerings and thus creating additional revenue. And MyStekz makes it very simple to apply AI where possible.
Robotic Process Automation (RPA)
RPA is a powerful tool for automating repetitive tasks that traditionally consume a lot of human time. By automating these tasks, businesses can refocus human talents on strategic, revenue-generating activities. In customer service, for example, RPA could manage routine queries, allowing human agents to focus on complex customer issues, improving satisfaction and driving revenue.
One example is Intelligent Document Processing (IDP). IDP technologies use AI to extract data from unstructured documents, an area where manual methods ruled. But that was too slow, expensive and error prone. Improved data extraction speeds up processes, reduces errors, and leads to efficiency gains. Additionally, with better data access, businesses can gain insights for strategic decision-making, improving service offerings, and identifying new revenue opportunities.
At Stekz, we use RPA to automate repetitive tasks that consume a lot of human time, freeing up your team to focus on strategic, revenue-generating activities. By using MyStekz to integrate RPA into your customer service, we can manage routine queries, allowing your team to focus on complex customer issues, improving satisfaction and driving revenue.
Business Process Management (BPM)
Each business is by definition unique in its core business processes. Having a clear picture of those processes, and staying in control of them, is therefore paramount for running a healthy business. Business Process Management (BPM) allows organizations to manage, control, and optimize their business processes comprehensively. It delivers operational efficiency by ensuring smooth, automated processes and eliminating bottlenecks. Moreover, it can reveal insights into business operations that can identify new service lines or improvements to existing products, thus creating potential new sources of revenue.Â
With MyStekz you are always in control of your processes. It provides you with a clear overview of both the design of your digital landscape, as well as runtime information.
Process mining
Process mining technology gives businesses a real-time, in-depth understanding of their processes by analyzing event logs from IT systems. This insight can highlight inefficiencies and bottlenecks, guiding process improvements. From a revenue standpoint, it provides valuable data that can lead to a better understanding of customer behavior and preferences, thus uncovering opportunities for upselling, cross-selling, and customer retention.
Working with your complete team to document and draw all the processes of your business is very comfortable with MyStekz. The platform can be seen as a communication platform for people to cooperate with regards to these tasks. It provides all the tools and guidance necessary to make the journey from a blank slate to a comprehensive overview as smooth as possible. We combine the knowledge within MyStekz with the SPEX runtime information. This shows design and runtime information in the same context, making it easier to understand what is going on and supports making better business decisions.
Low-Code/No-Code platforms
Low-code/no-code platforms make automation accessible to non-technical employees. This democratization of automation encourages innovation across the organization, leading to increased efficiency as employees automate tasks relevant to their roles. More importantly, it fosters a culture of innovation, which can lead to the development of new, revenue-generating ideas and solutions.
Although at Stekz we believe that writing code will remain an important step in developing information systems, we are pro-code, an increasing number of tasks will be automated by non-programmers using low-code/no-code solutions. MyStekz therefore offers tools for non-programmers to design their automations, as well as integration with third party low-code/no-code solutions.
Internet of Things (IoT) in intelligent automation
IoT refers to the network of physical objects embedded with sensors, software, and other technologies to connect and exchange data with other devices and systems over the Internet. In the context of process automation, IoT devices can collect and exchange data in real-time, offering businesses the opportunity to automate and optimize complex processes in ways that were previously unthinkable.
For instance, in manufacturing, IoT devices can monitor production lines and trigger maintenance procedures when they detect an issue, effectively automating the maintenance process. Similarly, in the retail sector, IoT devices can track inventory in real-time and automate reordering processes when stock levels fall below a certain threshold.
The integration of IoT into process automation can significantly increase efficiency by enabling real-time decision-making and predictive capabilities, reducing downtime, and optimizing resource use. In terms of revenue generation, IoT data can provide businesses with actionable insights into customer behavior and operational efficiency, driving improved product development, targeted marketing efforts, and strategic decision-making.
At Stekz, we recognize the transformative potential of IoT in process automation. We help businesses leverage IoT technologies to automate and enhance their processes through the MyStekz tool. We ensure that the vast amounts of data generated by your IoT devices are effectively utilized to streamline operations and identify new business opportunities, always keeping your business requirements at the forefront. By integrating IoT with your automation strategy, we can help you optimize resource use, reduce downtime, improve decision-making, and unlock new avenues for revenue growth.
Ready to go?
In conclusion, process automation is an indispensable strategy in the digital era, and Stekz stands ready to guide businesses on this journey. By capitalizing on trends like hyperautomation, AI, ML, RPA, BPM-RPA integration, process mining, low-code/no-code platforms, IDP, process orchestration, and IoT, we enhance business efficiency and uncover new revenue sources.
But this is more than about adopting new technologies. At Stekz, we foster a culture of continuous learning and adaptation, recognizing that people and technology must work together for successful process automation. By combining this adaptive culture with the power of the MyStekz tool, we equip businesses to lead into the future, ready to navigate whatever the digital world may bring.
In conclusion, the future of business lies in harnessing these process automation trends. By embracing these technologies and fostering an adaptive, innovative organizational culture, businesses can position themselves for success in a rapidly evolving, digitally driven landscape. They will not only enhance operational efficiency and discover new revenue streams but also build a resilient and agile organization capable of weathering the challenges of tomorrow.
Are you ready to boost your business with smart business process automation? Together with Stekz, businesses can transform into agile, resilient organizations that thrive on innovation, efficiency, and growth. The future starts now – and it starts with Stekz.
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